Produkt zum Begriff Customers:
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Agile Product Management with Scrum: Creating Products that Customers Love
The First Guide to Scrum-Based Agile Product ManagementIn Agile Product Management with Scrum, leading Scrum consultant Roman Pichler uses real-world examples to demonstrate how product owners can create successful products with Scrum. He describes a broad range of agile product management practices, including making agile product discovery work, taking advantage of emergent requirements, creating the minimal marketable product, leveraging early customer feedback, and working closely with the development team.Benefitting from Pichler’s extensive experience, you’ll learn how Scrum product ownership differs from traditional product management and how to avoid and overcome the common challenges that Scrum product owners face.Coverage includesUnderstanding the product owner’s role: what product owners do, how they do it, and the surprising implicationsEnvisioning the product: creating a compelling product vision to galvanize and guide the team and stakeholdersGrooming the product backlog: managing the product backlog effectively even for the most complex productsPlanning the release: bringing clarity to scheduling, budgeting, and functionality decisionsCollaborating in sprint meetings: understanding the product owner’s role in sprint meetings, including the dos and don’tsTransitioning into product ownership: succeeding as a product owner and establishing the role in the enterprise This book is an indispensable resource for anyone who works as a product owner, or expects to do so, as well as executives and coaches interested in establishing agile product management.
Preis: 36.37 € | Versand*: 0 € -
Closing the Service Gap: How to connect customers, employees and organisations
How connected are your customers, employees and organisation?As technology advances and customer expectations rise, the most sustainable, profitable and realistic way businesses can succeed in the future is by connecting their customers, employees, and organisation. Following in the footsteps of some of the world's largest companies, this book shows you how to transform your business culture using technology to connect the three most important stakeholders the customers, employees and the organisation and deliver value to each in turn. This model is best recognised as RenDanHeyi', a Chinese term that means each employee' (Ren), the needs of each customer' (Dan) and the connection between the two' (Heyi). With practical steps, tips and case studies, this book helps you to build and implement a strategy to close the service gap in your organisation:Understand how to use the RenDanHeyi model to connect your employees, customers, and organisation. Use new or existing technology to link customer expectations to employee activities, and craft job roles and workforce planning strategy around customer needs.Create a connected organisation that generates sustainable and scalable revenue for the business. Transform your leadership from one that delegates to one that empowers and enables employees.
Preis: 28.88 € | Versand*: 0 € -
Clued In: How to Keep Customers Coming Back Again and Again
Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience, so they lose the chance to transform customers into lifetime customers. In this book, Lou Carbone shows exactly how to engineer world-class customer experiences, one clue at a time. Carbone draws on the latest neuroscientific research to show how customers transform physical and emotional sensations into powerful perceptions of your business... perceptions that crystallize into attitudes that dictate everything from satisfaction to loyalty. And he explains how to assess and audit existing customer experiences, design and implement new ones... and "steward" them over time, to ensure that they remain outstanding, no matter how your customers change.
Preis: 21.39 € | Versand*: 0 € -
Unlocking Business Agility with Evidence-Based Management: Satisfy Customers and Improve Organizational Effectiveness
Leverage Evidence-Based Management, a scientific method, to enable organizations to achieve goals under conditions of uncertainty. Organizations often believe in the certainty of their plans and see every deviation from the plan as a sign of failure. They view the organization as a machine for creating and executing plans instead of looking at it as a responsive organism, attentive to the changes in its environment. In a world of uncertainties, organizations need to be capable of reinventing themselves every day based on new information. In Unlocking Business Agility with Evidence-Based Management, authors Patricia Kong, Todd Miller, Kurt Bittner, and Ryan Ripley use the framework developed by Scrum.org called Evidence-Based Management (EBM). EBM is an empirical approach that helps organizations use experimentation and rapid feedback to progress toward goals. This path is not always obvious or straightforward, but that is a benefit: in a complex and changing world, the path toward goals will always be uncertain. EBM helps organizations use new data to adapt their plan toward their goals. Throughout the book, the authors present stories and experiences that illustrate how EBM can be applied to set better goals and then leverage empiricism to achieve those goals using feedback, learning, and evidence. This definitive guide will help your organization identify its true purpose, improve its ability to reach goals, and build a culture of trust, transparency, and growth. Clarify goals and demonstrate value, success, and progress using agile metrics Progress toward goals in uncertain and rapidly changing circumstances Embrace empiricism and experimentation to find solutions for complex problems Find real-world anonymized case studies on how to articulate goals and measurements in a way that fosters self-management and business agility Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.
Preis: 34.45 € | Versand*: 0 €
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Was sind die aktuellen Trends und Entwicklungen im Bereich Web-Events?
Die aktuellen Trends im Bereich Web-Events sind virtuelle Veranstaltungen, interaktive Live-Streams und personalisierte Erlebnisse für die Teilnehmer. Unternehmen setzen vermehrt auf digitale Plattformen, um Events abzuhalten und ihr Publikum zu erreichen. Die Integration von Technologien wie KI, AR und VR wird immer beliebter, um die Nutzererfahrung zu verbessern.
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Wo liegt der Unterschied zwischen optionalen Updates und Updates?
Optionale Updates sind Aktualisierungen, die nicht zwingend erforderlich sind, um das Betriebssystem oder die Software ordnungsgemäß zu nutzen. Sie können zusätzliche Funktionen, Verbesserungen oder Fehlerbehebungen enthalten, die jedoch nicht unbedingt notwendig sind. Updates hingegen sind Aktualisierungen, die wichtige Sicherheitspatches, Bugfixes oder Leistungsverbesserungen enthalten und in der Regel dringend empfohlen werden, um die Stabilität und Sicherheit des Systems zu gewährleisten.
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1. What are some common journalistic techniques used to structure articles? 2. How do articles vary in format and content depending on the publication and target audience?
1. Some common journalistic techniques used to structure articles include the inverted pyramid style, nut graf, and the use of headlines and subheadings to guide readers. 2. Articles vary in format and content depending on the publication and target audience by adjusting the tone, language, and level of detail to cater to the specific interests and preferences of the readers. Additionally, the length, visuals, and overall presentation of the article may also differ based on the publication's style and audience expectations.
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Welche innovativen Ideen und Trends können bei der Organisation und Planung eines erfolgreichen Web-Events berücksichtigt werden?
1. Virtuelle Reality (VR) und Augmented Reality (AR) können genutzt werden, um ein interaktives Erlebnis für die Teilnehmer zu schaffen. 2. Live-Streaming und Chat-Funktionen ermöglichen eine direkte Interaktion zwischen den Teilnehmern und den Veranstaltern. 3. Personalisierte Inhalte und Gamification-Elemente können die Teilnehmerbindung erhöhen und das Event unvergesslich machen.
Ähnliche Suchbegriffe für Customers:
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Brand Flip, The: Why customers now run companies and how to profit from it
Best-selling brand expert Marty Neumeier shows you how to make the leap from a company-driven past to the consumer-driven future. You’ll learn how to flip your brand from offering products to offering meaning, from value protection to value creation, from cost-based pricing to relationship pricing, from market segments to brand tribes, and from customer satisfaction to customer empowerment. In the 13 years since Neumeier wrote The Brand Gap, the influence of social media has proven his core theory: “A brand isn’t what you say it is–it’s what they say it is.” People are no longer consumers or market segments or tiny blips in big data. They don’t buy brands. They join brands. They want a vote in what gets produced and how it gets delivered. They’re willing to roll up their sleeves and help out–not only by promoting the brand to their friends, but by contributing content, volunteering ideas, and even selling products or services. At the center of the book is the Brand Commitment Matrix, a simple tool for organizing the six primary components of a brand. Your brand community is your tribe. How will you lead it?
Preis: 16.04 € | Versand*: 0 € -
Customer Service Video Series: How to Attract, Retain, and Interact with High-Quality Customers
Includes 25 Minutes of Video Instruction! Overview The fast, fun, and complete video guide to delivering outstanding customer service! Description In an era where many companies offer similar products and services at similar prices, it’s hard to stand out. But if you offer the best customer service around, you’ll win loyal customers who keep coming back, and tell their friends to do the same. If that sounds great to you, this complete video course is exactly what you need. Jeff Havens’s Customer Service brings together all the knowledge anyone needs to deliver outstanding customer service, and help others do it, too! One of North America’s leading presenters on business success, Havens brings fun to the learning process, so his audiences enjoy every minute – and never forget his crucial takeaways. Now, in 25 minutes of powerfully compelling video, Havens covers everything customer service professionals and managers need to know: how to create a physical or online environment that attracts and engages the best customers… how to practice the personal qualities that lead to successful customer interactions… how to use active listening and eye contact to connect with customers… how to recognize and avoid ineffective customer service techniques… how to uncover small details and improvements that can make customers happy… how to deal with irate customers… why processes are important, and when to consider out-of-the-box approaches to helping a customer. There’s never been a quicker way to improve your customer service: just watch! About the Instructor A former teacher and stand-up comedian, Jeff Havens has become one of North America’s most popular business presenters. His extraordinary ability to deliver high-quality education in an entertaining way has earned him dozens of repeat clients, all of whom appreciate his insistence that education is the only way that we improve at anything, and that we’ll all improve better and faster if we enjoy the learning process. By combining traditional presentation content with the entertainment value of a comedy show, Havens has found enthusiastic audiences in government, academia, small businesses, and the Fortune® 50, all while still being one of the youngest members of the professional speaking circuit. A Phi Beta Kappa graduate of Vanderbilt University, he lives in Michigan with his wife, Laura, and their dog, Pancake. He is author of Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change. For more information, visit www.jeffhavens.com. Skill Level Beginner Intermediate What You Will Learn How to create a physical and/or online environment conducive to attracting and engaging high-quality customers How to recognize and develop the personal qualities that lead to successful customer interaction Which ineffective customer service techniques don’t work, why they don’t work, and how to avoid them How to deal with irate customers How to do the small things that customers love, and when to consider going beyond the rules to solve their problems Who Should Take This Course For everyone moving into a role as a customer service professional or manager For every HR professional, senior leader, coach, trainer, or mentor who wants to help customer service teams succeed Course Requirements No customer service delivery or management experience required Table of Contents Introduction Learn how these videos will help you master crucial core skills in customer service, and how you can use them most effectively. Part 1: Before the Customer Arrives Discover how your physical or retail business environment can powerfully impact customer satisfaction, and how to do the little things that make a huge difference to customers. Part 2: Customer Interaction Interact with customers more successfully, root out behaviors and processes that drive customers crazy, and deal effectively with angry customers. Part 3: Personal Qualities Consider when to follow the rules “to the letter,” and when to bend them a bit to help a customer… understand how your speech and attitude shapes how you’re viewed… bring more honest enthusiasm to your customer conversations. Conclusion Recognize that you now have the customer service knowledge you’ll need to succeed!
Preis: 141.6 € | Versand*: 0 € -
Definitive Guide to Social CRM, The: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits
Make Social CRM work! This book presents the first proven framework and step-by-step methodology for driving maximum value from Social CRM throughout sales, marketing, customer service, and beyond. Barton Goldenberg,the field’s #1 expert, offers a proven, four-step methodology for succeeding with Social CRM work in any B2B, B2C, or B2B2C organization. You’ll learn how to integrate people, process and technology to optimize relationships with every customer, achieve seamless collaboration across customer-facing functions, and make the most of today’s leading social platforms. Goldenberg shows how to: • Systematically harvest information from Social Media conversations and communities: Facebook, Twitter, LinkedIn, Google+, and beyond • Integrate this information into expanded customer profiles • Use these profiles to personalize customer service, marketing messages, and sales offers far more effectively Goldenberg assesses the changing impact of social media on customer relationships, identifies smarter ways to profitably integrate it throughout your business, guides you through Social CRM planning and implementation, and examines key challenges and opportunities in leveraging Social CRM after you’ve deployed it. You’ll find practical advice on issues ranging from strategy to software selection, vendor negotiation to team development and day-to-day operations. Goldenberg concludes by previewing the future of Social CRM — and the fast-changing customer tomorrow’s systems must serve. For all executive decision-makers, managers, and implementers who are involved in, planning, or considering Social CRM initiatives.
Preis: 22.46 € | Versand*: 0 € -
Agile Product Management with Scrum: Creating Products that Customers Love
The First Guide to Scrum-Based Agile Product ManagementIn Agile Product Management with Scrum, leading Scrum consultant Roman Pichler uses real-world examples to demonstrate how product owners can create successful products with Scrum. He describes a broad range of agile product management practices, including making agile product discovery work, taking advantage of emergent requirements, creating the minimal marketable product, leveraging early customer feedback, and working closely with the development team.Benefitting from Pichler’s extensive experience, you’ll learn how Scrum product ownership differs from traditional product management and how to avoid and overcome the common challenges that Scrum product owners face.Coverage includesUnderstanding the product owner’s role: what product owners do, how they do it, and the surprising implicationsEnvisioning the product: creating a compelling product vision to galvanize and guide the team and stakeholdersGrooming the product backlog: managing the product backlog effectively even for the most complex productsPlanning the release: bringing clarity to scheduling, budgeting, and functionality decisionsCollaborating in sprint meetings: understanding the product owner’s role in sprint meetings, including the dos and don’tsTransitioning into product ownership: succeeding as a product owner and establishing the role in the enterprise This book is an indispensable resource for anyone who works as a product owner, or expects to do so, as well as executives and coaches interested in establishing agile product management.
Preis: 36.37 € | Versand*: 0 €
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Warum dauern Updates so lange?
Updates können lange dauern, da sie oft viele Dateien und Daten aktualisieren müssen. Zudem müssen sie möglicherweise auch Systemeinstellungen ändern oder neue Funktionen hinzufügen. Die Dauer hängt auch von der Geschwindigkeit der Internetverbindung und der Leistung des Geräts ab, auf dem das Update durchgeführt wird.
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Wo finde ich meine Updates?
Um deine Updates zu finden, musst du je nach Gerät und Betriebssystem unterschiedliche Schritte befolgen. Auf einem Windows-PC kannst du deine Updates über die Einstellungen unter "Update und Sicherheit" finden. Auf einem Mac kannst du deine Updates im Mac App Store unter "Updates" überprüfen. Auf einem Android-Gerät findest du deine Updates unter "Einstellungen" und dann "System" oder "Software-Update". Auf einem iPhone oder iPad gehst du zu "Einstellungen", dann zu "Allgemein" und schließlich zu "Softwareupdate".
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Welche Taktiken verwenden Unternehmen, um auffällige und ansprechende Headlines für ihre Werbekampagnen zu erstellen?
Unternehmen verwenden oft emotionale Wörter oder Slogans, um Aufmerksamkeit zu erregen. Sie nutzen auch Zahlen oder Fakten, um Interesse zu wecken. Außerdem setzen sie auf kreative Wortspiele oder Überraschungseffekte, um die Neugier der Zielgruppe zu wecken.
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Was sind Ark-Events? - Was sind Ark-Events?
Ark-Events sind spezielle Ereignisse, die in dem Videospiel Ark: Survival Evolved stattfinden. Diese Events bieten den Spielern die Möglichkeit, einzigartige Belohnungen zu erhalten, wie zum Beispiel spezielle Skins, kosmetische Gegenstände oder erhöhte Ressourcenausbeute. Die Events können zeitlich begrenzt sein und werden oft von den Entwicklern des Spiels organisiert, um die Spielerfahrung zu bereichern und die Community zu aktivieren. Manche Events bringen auch besondere Herausforderungen oder Änderungen im Spiel mit sich, um die Spieler herauszufordern und für Abwechslung zu sorgen.
* Alle Preise verstehen sich inklusive der gesetzlichen Mehrwertsteuer und ggf. zuzüglich Versandkosten. Die Angebotsinformationen basieren auf den Angaben des jeweiligen Shops und werden über automatisierte Prozesse aktualisiert. Eine Aktualisierung in Echtzeit findet nicht statt, so dass es im Einzelfall zu Abweichungen kommen kann.